Refunds
Corona Virus has made it impossible for me to run classes at The Rose & Crown on the same terms and conditions.
I taught my last class there on 19th March 2020. This cut the courses short which meant that I owed course members a refund.
I have a note of who has not yet taken me up on my offer of a refund, a free Zoom course or personal training session in lieu of a refund. Please do contact me to arrange with me how I may deal with your credit. I would like to earn it or make a refund to you.
Here are the details of the PreCovid Refund Policy
Refunds are not available to students who withdraw from their course unless their place is filled by another student. Jo recommends that you try a class before you commit to buying a course.
Students may request to transfer between courses. There is no charge for this.
In the unlikely event of a course being cancelled, Jo will refund your fees as soon as is humanly possible.
Sickness
If you book a course and become unable to attend due to ill health for 5 weeks or more you maybe entitled to a 50% refund upon production of a medical certification or such like.
Many exercises can be adapted to take into account physical problems thus preventing them from worsening.
If you are ever unsure whether to attend Pilates due to a physical or health related issue please call Jo to advise her. She will let you know if she feels you shouldn’t attend, can adapt her lesson plans to take your condition into account if you do attend and advise you on contacting the appropriate health professional.
Refunds are not available to students who withdraw from their course unless their place is filled by another student. Jo recommends that you try a class before you commit to buying a course.
Students may request to transfer between courses. There is no charge for this.
In the unlikely event of a course being cancelled, Jo will refund your fees as soon as is humanly possible.
Sickness
If you book a course and become unable to attend due to ill health for 5 weeks or more you maybe entitled to a 50% refund upon production of a medical certification or such like.
Many exercises can be adapted to take into account physical problems thus preventing them from worsening.
If you are ever unsure whether to attend Pilates due to a physical or health related issue please call Jo to advise her. She will let you know if she feels you shouldn’t attend, can adapt her lesson plans to take your condition into account if you do attend and advise you on contacting the appropriate health professional.